Our Service

Our extensive expertise, customer focused approach, and high quality of service makes it easy for you to experience all the benefits of customized technology solutions for your home. 

We look forward to bringing the best-in-class technology solutions to you.

Our Commitment to our Clients

Our goal at InVision Home Theater is to ensure our clients are 100% satisfied. We support our customers fully throughout the process and we do whatever it takes to leave them satisfied with the outcome of the project.

We strive to be your technology experts. We exert great effort at maintaining that expertise in the constantly changing technology space.

OUR GUARANTEE

  • Labor Warranty: Ninety Days
  • Equipment Warranty: One Year To Lifetime, Depending On the Manufacturer’s Policy

 

Our Process

Planning

This is a collaborative process. We want your input in order to develop a design that fits your needs, lifestyle and budget. Planning is essential.
We meet directly with our clients to discuss job requirements, expectations, budget and timelines. This includes an in-home consultation to assess your specific space and allows us to make appropriate recommendations on products and solutions.

A project plan is developed that includes the proposed design and scope. We meet with the client to deliver this information for review, feedback and ultimate approval.

Preparation

An experienced Project Manager is responsible for ensuring that the entire process is as stress-free as possible for the homeowner.
Execution of the project plan requires proactive and consistent communication with the client (or contractor and designer).

We track each project phase, review equipment options, and work with the project team to ensure the final outcome of your project meets the vision you had from the start.

Implementation

Our trained Technicians install the wiring and equipment with high attention to detail, ensuring the system functions as desired.
Installation and programming are executed based on the agreed-upon design, ensuring aesthetics of the space.

All systems are tested for functionality and reliability.

Upon project completion, detailed training is provided to the client to ensure understanding of the system and ease of use.

Support

The installation is just the beginning. Between our remote support program and dedicated in-home service team, we’ve got you covered.
Our labor and equipment warranties give you the peace of mind to confidently invest in your system.

If a problem arises, trained AV support technicians will remotely troubleshoot your system. If the issue can’t be resolved over the phone, we will promptly schedule an on-site service call to get your system back in shape.

Testimonials

We pride ourselves on our reputation.  

We support our customers fully throughout the process and we do whatever it takes to leave them satisfied.

We look forward to finding the right solution for you

Complete the form below and we will get back to you to discuss your project.